Sunday, August 30, 2015

Weeks 10 and 11: Flooring Drama and Final Phases

So, we've been frustrated.

I've detailed all of our various flooring woes over the past few weeks. Wrong information, wrong orders, wrong installation, wrong pricing, wrong everything. Our flooring ended up being delayed by almost two weeks because the paperwork kept coming up wrong, which affected the sales price, which affected the appraisal, which affected the mortgage approval.

If there is one piece of advice you should take to heart from all bloggers and home buyers, it is to WRITE AND DOCUMENT EVERYTHING. As nice as your sales reps, project managers, and the rest of the employees are, they are NOT looking out for your best interests, they are looking out for the bottom line of the company that they actually work for.

The design center messed up. Plain and simple. And because they messed up, it ended up costing us an additional $800 that we wouldn't have had to pay otherwise. Now, I know when you're purchasing a house for hundreds of thousands of dollars, $800 seems like a pitiful, trivial amount to get worked up over. But consider that this $800:

  • Held up our flooring for two weeks
  • Messed up our appraisal, because all of a sudden, there was a $800 discrepancy that really couldn't be accounted for. 
  • Messed up our loan documents. The bank would not approve the loan if it comes in under the appraisal price.
  • It was too late to write up new loan documents, requiring us to bring the $800 to the closing table.
  • And even if weren't, we would have been pissed having to bring even more cash. $800 is a closet system. It is a large chunk of a painting budget. It is new furniture. It is customized woodwork added to your home. $800 can go a LONG way post-closing. 
So after all of that, and not even knowing why we had to pay an extra $800, but being resigned to pay it because we didn't want to postpone closing, the flooring was finally done. In the end, everything was so messed up, that NVR just decided to credit us the $800. 

I went to visit the house on Thursday, and ... the flooring was wrong. Now, this particular error was actually done in our favor, but Oh. Em. Gee. We were supposed to have a nice engineered hardwood installed in the rec room, hall, and entry way, a wood that would closely match the (upgraded) oak on our stairs and the second level of the home. Instead, they just put down the upgraded oak all over.
 So that's where the $800 discrepancy came from, they were charging us for the wrong flooring. More design center shenanigans, right? After ALL of that drama, we ended up getting our first choice flooring that we wanted way back in May, but were discouraged from pursuing because of the pricing. Imagine that. And even better, we didn't have to pay for it, because it was a mistake on their end, not ours. 

Long story short, we now have beautiful oak on the first two levels and will still close on time, despite the headaches and missteps along the way. 

In other building news;

  • Carpet is being installed on the third (bedrooms) level this weekend, so no pictures of that yet.
  • Final drywall, painting, and trim phases are complete.
  • Countertops, sinks, and faucets have all been installed. (Still covered though.)
  • Appliances are all in.
  • Interior door handles and cabinet knobs have all been installed.
  • Electricity is running.
I'm adding pics from the past two weeks. In the kitchen, we have some before/after shots of the tile backsplash. They were hard at work on the third level and I didn't want to get in their way, so I was unable to get any pics of the finished bathrooms and bedrooms. I will post pics of those rooms next week, once the carpeting is in. 

Week 10. Stair rails are stained to match the flooring! 


Week 10, hardware added to cabinets, and countertops are installed! It was so hard to not peel off the blue covering, but they still need to be protected right now. :-(

Our laundry area. There was some discussion over on Owen's blog about the size of washers, dryers, and the accompanying pans. I don't know, this looks SO tiny. We really are going to have to measure accurately to make sure both pieces will fit.

Rec room flooring. I love the graining here. It looks a little different than the living room flooring, but it is the same. 

Living room flooring, different angle so the grain isn't as prominent. 


Backsplash installed! Classic white with gray grout. Love! 

Can I just say that I absolutely love that our fridge fits COMPLETELY into the space? None of it sticks out, it looks almost custom! The fridge in our last house stuck out quite a bit, and it drove me crazy when it came to cleaning, so I'm really happy that I won't have to look at the sides all of the time. And bonus, my baking sheets will actually fit into the fridge now! *claps hands excitedly*

Another shot of the entire kitchen. I cannot wait until it's unwrapped!








13 comments:

  1. I'm so sorry for all of the confusion and headaches. Your place looks beautiful. Everything is going to workout for you and your families good. Thanks for the updates and when are scheduled to close?

    ReplyDelete
    Replies
    1. Thank you! We're taking it one day at a time. It's funny, I visit the house every week, but it's still such a wreck I have trouble envisioning how it will all look once it's finished.
      We close on September 18, so just a few more weeks!

      Delete
    2. Are you in the process of having a home built?

      Delete
  2. Awesome ^_^!! Yes we are and I want to blog but, I have to wait because of the EX-Factor. Always trying to put stuff in our Name.

    ReplyDelete
    Replies
    1. Oh no! Creepy exes, always ruining the fun. Well let me know when you start, I would love to follow you!

      Delete
  3. Hi Ebbie,

    I stumbled across your blog tonight and was very excited. We will be your neighbors. We are in the townhouse section next to yours and are about two months behind you in the building process. Our pre-drywall meeting is on Thursday. This is our first new build so we are learning as we go along. Your blog is very helpful!

    ReplyDelete
    Replies
    1. OMG you can't even fathom how excited I am to hear this! Wow! Are you building with Ryan or NVH? If you have any questions about anything, please don't hesitate to contact me personally! You're two months behind, so that means you will be in your home in time for the holidays right?

      Delete
  4. The NV townhomes. We might be your neighbors but not sure after today. We went in to walk through with trinity wiring and we were asking him about the cable tv connection above the fireplace and he said "um it doesn't look like this room is being framed for a fireplace". We went to the model to speak with the sales agent and somehow it wasn't put in the permits for our house. My husband and I both remember the conversation we had with her about the fireplace and it was one of my 'must haves' for our new house so we wouldn't have left it off but somehow it's not in the paperwork. If it's not resolved we may not move forward. I was so angry I was shaking.

    ReplyDelete
  5. No! Where is this community located?

    We looked at the NV Homes in Gaithersburg, and the model they had there--the Vanderbilt--does NOT come with a fireplace. Honestly that was a huge, huge deal breaker for me as well. There were some other things with that particular model that I had issues with and ultimately, we ended up deciding that moving further out to Urbana was worth it to get what we wanted.

    ReplyDelete
  6. Hey there! I am back in town and catching up on your progress. I love the backsplash with cabinet combo! AND how cool for them to mess up in your favor. Those are always the best. I know it sucked going through all the back-and-forths but you win!

    ReplyDelete
    Replies
    1. Thanks! They "unwrapped" the house yesterday and it's even more beautiful than I imagined, so all is forgiven! lol I will upload the pics later.
      I am SO overwhelmed by the size of the island! Does that ever go away? It's ginormous!

      Delete
    2. HAHAHA! Sorry, but that greatness will NOT go away! You will feel that way each and everytime you lay your eyes on it!

      Delete